Firmware Update FW Upgrade FAQ

Firmware Update FW Upgrade FAQ

Update Instructions & FAQ

1. How to confirm device is fully updated?

Go to the web interface → click "Check for New Update".
If it says "No update available", your device is fully updated.

2. Stuck at 0%?

Unplug the controller, wait 10–15 seconds, then reconnect power.
Retry the update.

3. Freezes during update?

Do the same full power cycle and try again.

4. CAN NOT update?

  • Update over Ethernet for best stability.

  • Wi-Fi updates are not recommended.
    If needed, place the controller near the router or use a phone hotspot.
    Make sure Wi-Fi signal is stronger than -65 dB.

  • Do not update in AP mode (when connected to the controller’s access point). Once you connect to local LAN, close 192.168.4.1 page and access the device via it's new LOCAL IP address, then perform the update.

5. Reboot after update!
  1. After update device must reboot. If for whatever reason device did not reboot, it has to be rebooted manually via device's web interface.